Dell’s data was hacked, revealing customers’ home address information

Today, Dell, a famous computer manufacturer, officially confirmed a data leak incident affecting customers’ personal information. According to the announcement, this incident involved the disclosure of the names and addresses of some Dell customers.

According to information from Techlade and widely shared on social networks, Dell confirmed that it is investigating an “incident related to Dell ‘s portal”. This portal is said to contain some limited information about customers, including data related to their purchase history on Dell.

Dell compromised. pic.twitter.com/GF5e5UwRg8

— Jon Gorenflo 🇺🇦🌻 (@flakpaket) May 9, 2024

Dell disclosing a customer data breach on one of its web portals. pic.twitter.com/YkSqHne7c0

— Seth Miller (@WandrMe) May 9, 2024

Currently, this computer company is still in the process of investigating the problem and has not provided detailed information about the cause, extent of impact or repair time. However, the company recommends that customers follow updated information from Dell on official channels for the best support.

According to the company, the accessed data included customers’ names, physical addresses, details about orders and products purchased, such as service tags, product descriptions, order dates, and customer information. guarantee. Currently, Dell has not yet determined the exact cause of this problem, whether it was due to a hacker attack or an accidental error.

The company said the data exposed in the recent cybersecurity breach did not include sensitive information such as emails, phone numbers, financial or payment information, or “any sensitive customer information.” high security”.

The company downplayed the impact of the incident in its announcement. “We believe there is no significant risk to our customers due to the type of information involved,” Dell wrote in the email.

Techlade contacted this company to learn more about the leak of customer physical address information. Dell responded with a generic email sent to all affected customers, rather than specifically answering questions about the number of customers affected, the cause of the leak, and the level of potential risk.

A Dell representative, speaking on condition of anonymity, added: “Due to the ongoing investigation, we cannot disclose specific information.” Dell did not provide any further explanation.

The company’s spokesman, Lon Levitan, did not respond to a follow-up email from Techlade.